The refund may be processed in following circumstances only:

1. The item is out of stock.
2. Wrong item is delivered to customer.
3. The order is damaged/contaminated at time of delivery/pick-up. Once the order is accepted by customer, Agha Juice Officer bears no responsibility for any loss or deterioration of the items.

Credit card details
Your credit card details may be required to process the value of your online order on our secure website. All transactions are processed in Australian dollars. The credit card details are not stored with us. Incomplete details may be printed on order dockets for identification and processing of an online order.

Online ordering
Use of our online ordering system requires information to be obtained from you to process your order and verify payment if making payment by credit card. The information stored enables us to remember your details which will benefit you in future orders and remember previous orders for re-ordering. It also enables us to promote specials to you for future ordering. When ordering online and paying by credit card, your card details are processed and securely stored with a third-party providing credit card processing services. The credit card details are not stored with us. Incomplete details may be printed on order dockets for identification and processing of an online order.

Contacting us
Agha Juice Officer welcomes your comments regarding this Policy. If you have any questions about this Policy and would like further information, please contact us by email.